Idc Business Partner - Alberta

Intelcom | Dragonfly

Alberta, Canada
Manage independent delivery contractor relationships
Align idc performance with strategic objectives
Drive business value and foster engagement
The IDC Liaison is responsible for strategically managing and developing the relationship between Intelcom and its Independent Delivery Contractors (IDC), in order to empower them to be as productive, compliant, and profitable as possible

Job Summary

  • The IDC Liaison is responsible for strategically managing and developing the relationship between Intelcom and its Independent Delivery Contractors (IDC), in order to empower them to be as productive, compliant, and profitable as possible.
  • This role ensures alignment between Intelcom’s strategic objectives and IDC performance, leveraging KPIs and operational insights, playing a dual role of mediator and strategist.
  • Intelcom | Dragonfly is Canada’s leader in last-mile logistics, with a vision to deliver fast, accurate, and reliable service powered by cutting-edge technology.

Matching Summary

The IDC Liaison is responsible for strategically managing and developing the relationship between Intelcom and its Independent Delivery Contractors (IDC), in order to empower them to be as productive, compliant, and profitable as possible.

Skills & Requirements

Must-have

  • Manage independent delivery contractor relationships
  • Align IDC performance with strategic objectives
  • Drive business value and foster engagement
  • Ensure compliance with regulations
  • Analyze KPIs and operational insights

Nice-to-have

  • Strategic thinker with operational grounding
  • High emotional intelligence and mediation skills
  • Customer-centric mindset and adaptability
  • Comfortable operating in ambiguity

Key Requirements

  • Bachelor's degree + 6 years experience or MBA + 3 years experience
  • Experience in operations, logistics, or supply chain
  • Experience managing external partners or contractors
  • Strong background in performance management using KPIs
  • Experience in negotiation and conflict resolution

Work Rights

Not specified

Tailored Resume

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