Repair & Service- Customer Service Representative

GENUINE PARTS COMPANY

Cleveland, OH, United States
Customer order fulfillment
Managing incoming customer calls
Negotiating sale and purchase price
The Repair & Service- Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls

Job Summary

  • The Repair & Service- Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.
  • This role influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters.
  • Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.

Matching Summary

The Repair & Service- Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.

Skills & Requirements

Must-have

  • customer order fulfillment
  • managing incoming customer calls
  • negotiating sale and purchase price
  • sourcing products
  • determining cost effective shipping

Nice-to-have

  • building customer relationships
  • driving process improvements
  • relating to the customer

Key Requirements

  • 0-3 years related experience
  • High school diploma or GED
  • Reliability, organization, attention to detail
  • Strong communication skills
  • Ability to multi-task and time management
  • Moderate computer skills

Work Rights

Not specified

Tailored Resume

Cover Letter