Account Manager

Cloudbeds

North America
Base: $62,000-$89,000 annually; bonus/equity: not ...
On-site
3-5 years hospitality industry experience
North american hospitality market knowledge
Strong understanding of hotel operations
You will serve as the trusted partner for influential hotel customers across North America, helping them optimize operations and grow their business

Job Summary

  • You will serve as the trusted partner for influential hotel customers across North America, helping them optimize operations and grow their business.
  • The role requires leveraging deep hospitality expertise to act as a strategic advisor, driving retention and identifying upsell opportunities within a remote team environment.
  • Cloudbeds offers a fully remote culture with benefits including monthly wellness Fridays, full paid parental leave, and professional development courses.

Matching Summary

You will serve as the trusted partner for influential hotel customers across North America, helping them optimize operations and grow their business.

Salary

Base: $62,000-$89,000 annually; Bonus/Equity: Not specified; Benefits: Remote first, PTO, wellness days, parental leave, home office stipend

Skills & Requirements

Must-have

  • 3-5 years hospitality industry experience
  • North American hospitality market knowledge
  • Strong understanding of hotel operations
  • Experience with Property Management Systems
  • Remote work self-motivation skills

Nice-to-have

  • SaaS platform or hospitality tech experience
  • Familiarity with Salesforce CRM tools
  • Experience working with hotel groups
  • Multi-property portfolio management
  • Empathy and resilience in communication

Key Requirements

  • 3-5 years hospitality operational experience
  • Proven track record in North American market
  • Ability to manage multiple high-priority projects

Work Rights

Not specified

Tailored Resume

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