Customer Banking Specialist - Crookwell

CommBank

Crookwell, Australia
**
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
** CommBank is seeking a part-time Customer Banking Specialist for its Crookwell branch, focusing on delivering exceptional customer service and support for banking needs. The role requires strong communication skills and a customer-centric approach to assist clients in various banking services. **

Job Summary

  • As the Customer Banking Specialist in our Crookwell Branch, you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • Support customers with enquiries, maintenance on accounts and process applications for credit products, complete Financial Health Checks to assess customers’ financial needs and identify any changes.
  • You will be joining one of our Multi-Channel Branches where you will service customers face to face and assist with everyday banking needs and complaints via telephone or other digital channels.

Matching Summary

Match Score: 75

** CommBank is seeking a part-time Customer Banking Specialist for its Crookwell branch, focusing on delivering exceptional customer service and support for banking needs. The role requires strong communication skills and a customer-centric approach to assist clients in various banking services. **

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Process credit product applications
  • Demonstrate in-branch technology
  • Problem solve and provide solutions

Nice-to-have

  • Financial services experience
  • Retail or hospitality background
  • Holistic customer solutions
  • Drive risk-adverse culture
  • Improve financial wellbeing

Key Requirements

  • Proven experience delivering exceptional Customer Service
  • Excellent communication skills
  • Ability to articulate financial terms
  • Ability to ask the right questions
  • Ability to work in a busy retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter