Strong relationship building and communication skills
Experience managing complex enterprise accounts
Duke Energy Corporation is seeking a Client Engagement Specialist to ensure exceptional service delivery for complex enterprise accounts while working under minimal supervision. The role focuses on building client relationships, executing service agreements, and collaborating cross-functionally to enhance customer loyalty and satisfaction
Job Summary
The Client Engagement Specialist ensures exceptional service delivery and execution for complex, enterprise accounts while acting as the voice of the client.
This role involves influencing cross-functional teams to develop solutions that increase customer loyalty and lifetime value within the Technology Integration and Distribution Center.
The company offers a supportive environment with competitive benefits including free therapy visits, mental health coaching, and generous paid time off.
Matching Summary
Match Score: 85
Duke Energy Corporation is seeking a Client Engagement Specialist to ensure exceptional service delivery for complex enterprise accounts while working under minimal supervision. The role focuses on building client relationships, executing service agreements, and collaborating cross-functionally to enhance customer loyalty and satisfaction.
Salary
Base: $60,000.00 - $76,410.00 per year; Bonus/Equity: Not specified; Benefits: Competitive medical, 401k, wellness resources, and PTO
Skills & Requirements
Must-have
Bachelor's Degree in Business or related field
Strong relationship building and communication skills
Experience managing complex enterprise accounts
Proficiency in Excel, Power BI, and PowerPoint
Knowledge of JDA ERP and OMS systems
Understanding of IT provisioning and data center operations
Nice-to-have
Proven success collaborating with sales and PMOs
Ability to influence senior leadership on improvements
Experience with Asana and Service Now tools
Learning agility for internal organization knowledge
Background in customer loyalty and lifetime value strategies
Key Requirements
Bachelor's Degree required
Must be authorized to work in the U.S.
No visa sponsorship available
Work Rights
Must be authorized to work for any employer in the U.S.