Xfinity Retail Service Associate

The Comcast Nbcuniversal Foundation Inc

Germantown, TN, United States
Base: $15.00; bonus/equity: commission eligible fo...
On-site
Customer experience
Mobile activation and troubleshooting
Technical resource for customers
Comcast is seeking a Retail Service Associate for its Germantown, TN location to enhance customer experience through technical support and operational tasks related to mobile services. The ideal candidate will provide exceptional customer service, handle mobile activations and troubleshooting, and maintain a clean and efficient store environment

Job Summary

  • The Retail Service Associate supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities.
  • This role serves as a go-to technical and operational resource, helping to maintain a clean and efficient store environment, and provide exceptional customer support for mobile.
  • Comcast brings together the best in media and technology and drives innovation to create the world's best entertainment and online experiences.

Matching Summary

Match Score: 85

Comcast is seeking a Retail Service Associate for its Germantown, TN location to enhance customer experience through technical support and operational tasks related to mobile services. The ideal candidate will provide exceptional customer service, handle mobile activations and troubleshooting, and maintain a clean and efficient store environment.

Salary

Base: $15.00; Bonus/Equity: Commission eligible for sales positions; Benefits: Best-in-class Benefits

Skills & Requirements

Must-have

  • Customer experience
  • Mobile activation and troubleshooting
  • Technical resource for customers
  • Store operational readiness

Nice-to-have

  • Teamwork and collaboration
  • Enthusiasm for technology
  • Digital options advocacy

Key Requirements

  • 0-2 Years of relevant work experience
  • High School Diploma / GED

Work Rights

Not specified

Tailored Resume

Cover Letter