Contact Center Representative

Intermountain Health

West Valley City, Utah, US
Base: $18.39 - $24.99; bonus/equity: not specified...
Hybrid
High level of customer service
Experience in call center environment
Ability to document information using emr
The Contact Center Representative is the first connection between Intermountain and patients

Job Summary

  • The Contact Center Representative is the first connection between Intermountain and patients.
  • This role involves fostering relationships with patients and effectively resolving their requests.
  • Intermountain Health provides a generous benefits package and values employee well-being.

Matching Summary

The Contact Center Representative is the first connection between Intermountain and patients.

Salary

Base: $18.39 - $24.99; Bonus/Equity: Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • High level of customer service
  • Experience in call center environment
  • Ability to document information using EMR

Nice-to-have

  • Compassionate and organized
  • Strong interpersonal skills
  • Experience with medical terminology

Key Requirements

  • One year of customer service experience
  • Demonstrated problem-solving ability
  • Ability to interact professionally

Work Rights

Not specified

Tailored Resume

Cover Letter