Part-time Resident Services Manager - Santa Monica Collection - 501 Broadway, 1650 Lincoln, 1430 Lincoln

Greystar Worldwide LLC

Santa Monica, California, US
Base: $32.00 - $35.00ph; bonus/equity: eligible fo...
Onsite
Resident satisfaction and retention
Resolve resident complaints
Coordinate resident communications
This role manages customer support to residents by providing assistance with service requests, accounting and rental issues, and coordinating other miscellaneous resident related functions to achieve community goals surrounding resident retention

Job Summary

  • This role manages customer support to residents by providing assistance with service requests, accounting and rental issues, and coordinating other miscellaneous resident related functions to achieve community goals surrounding resident retention.
  • Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing.
  • In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.

Matching Summary

This role manages customer support to residents by providing assistance with service requests, accounting and rental issues, and coordinating other miscellaneous resident related functions to achieve community goals surrounding resident retention.

Salary

Base: $32.00 - $35.00/hour; Bonus/Equity: Eligible for bonus programs; Benefits: 401(k) with Company Match, Employee Assistance Program, Paid sick time

Skills & Requirements

Must-have

  • Resident satisfaction and retention
  • Resolve resident complaints
  • Coordinate resident communications
  • Organize resident functions
  • Daily property appearance evaluation

Nice-to-have

  • World-class service provider
  • Institutional-quality rental housing
  • Team performance bonus programs

Key Requirements

  • 1-2 years of Resident Services Manager Experience
  • Weekend Availability required

Work Rights

Not specified

Tailored Resume

Cover Letter