Technical Lead - Fsm

CONNECT SYDNEY PTY

Melbourne, VIC, Australia
Hybrid
Servicenow fsm development and configuration
10+ years field systems experience
Technical architecture and design ownership
This role involves owning the technical architecture and design of the enterprise FSM platform while setting standards for development and configuration

Job Summary

  • This role involves owning the technical architecture and design of the enterprise FSM platform while setting standards for development and configuration.
  • The successful candidate will partner with functional leads and operational stakeholders to translate requirements into robust, scalable solutions across project and BAU environments.
  • Service Stream offers flexible working arrangements, national career pathways, and access to retail discounts as part of their benefits package.

Matching Summary

This role involves owning the technical architecture and design of the enterprise FSM platform while setting standards for development and configuration.

Skills & Requirements

Must-have

  • ServiceNow FSM development and configuration
  • 10+ years field systems experience
  • Technical architecture and design ownership
  • Project delivery and BAU operations leadership
  • Code quality and engineering discipline

Nice-to-have

  • Experience in Defence or Telco sectors
  • Mentoring and team capability uplift
  • Complex mobile workforce platform exposure
  • Strong stakeholder communication skills

Key Requirements

  • Australian Citizenship required
  • Bachelor's degree in IT, Engineering, or related discipline
  • ServiceNow certifications advantageous

Work Rights

Must have Australian citizenship

Tailored Resume

Cover Letter