Service Operations Excellence Specialist, Sea

KONE Bahrain

Bahrain
Analyze kpis to improve daily operations
Support service operations managers in target setting
Train supervisors on service tools and processes
The role supports the Service Operations Excellence Manager in implementing and maintaining end-to-end business processes

Job Summary

  • The role supports the Service Operations Excellence Manager in implementing and maintaining end-to-end business processes.
  • Responsibilities include analyzing KPIs, optimizing routes, and training supervisors on service tools.
  • KONE offers career progression, comprehensive learning programs, and a collaborative work culture.

Matching Summary

The role supports the Service Operations Excellence Manager in implementing and maintaining end-to-end business processes.

Skills & Requirements

Must-have

  • Analyze KPIs to improve daily operations
  • Support Service Operations Managers in target setting
  • Train Supervisors on service tools and processes
  • Manage route optimization and capacity planning
  • Implement KONE Way business processes

Nice-to-have

  • Experience in Project Management and benefit realization
  • Prior experience in Business Performance Management
  • Change Management skills and experience
  • Knowledge of ERP or reporting solutions
  • Good communication skills

Key Requirements

  • University degree (B.Sc.) in Business, Engineering or equivalent
  • Prior experience in Service operations tools and processes

Work Rights

Not specified

Tailored Resume

Cover Letter