Customer Service Representative

Story Road Animal Hospital

Irving, TX, United States
Base: $15.00 - $18.00ph; tips: included; benefits:...
On-site
Answering phones with a smile
Multi-tasking like a pro
Handling cash and cards
Story Road Animal Hospital is seeking a Customer Service Representative who excels in providing exceptional service to pet owners. The role requires a passion for both pets and people, along with strong multitasking and communication skills

Job Summary

  • We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
  • You will be responsible for welcoming pet parents, answering phones, managing check-ins and check-outs, and handling financial transactions.
  • Part-time health, mental health, and telehealth benefits are offered, with pay starting at $15.00 - $18.00/hour DOE + tips.

Matching Summary

Match Score: 85

Story Road Animal Hospital is seeking a Customer Service Representative who excels in providing exceptional service to pet owners. The role requires a passion for both pets and people, along with strong multitasking and communication skills.

Salary

Base: $15.00 - $18.00/hour; Tips: included; Benefits: Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • answering phones with a smile
  • multi-tasking like a pro
  • handling cash and cards
  • responding to complaints with patience
  • keeping the lobby clean

Nice-to-have

  • fluent in human and hound
  • juggling phones and customers
  • elevate the love and lives of pet families

Key Requirements

  • High school diploma or equivalent required
  • 1+ year of customer service experience preferred
  • Availability on evenings, weekends, and holidays required

Work Rights

Not specified

Tailored Resume

Cover Letter