Bilingual Financial Customer Service Representative

Empower Geographics Inc

Greenwood Village, Colorado, United States
Base: $39,700 - $54,550; bonus: non-sales position...
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Fluency in english and spanish
40-hour work week availability
Reliable high-speed internet connection
** Empower Geographics Inc is seeking a Bilingual Financial Customer Service Representative for a hybrid position in Greenwood Village, Colorado. The role involves providing customer service support for retirement plans, requiring fluency in both English and Spanish, and offers a flexible work environment with opportunities for career growth. **

Job Summary

  • The role involves answering inquiries regarding retirement plans and processing account changes without making cold calls.
  • Candidates must be within commuting distance of Greenwood Village, CO to attend the office 4-6 times per year.
  • The company offers a comprehensive benefits package including medical insurance, a 401(k) match up to 6%, and tuition reimbursement.

Matching Summary

Match Score: 75

** Empower Geographics Inc is seeking a Bilingual Financial Customer Service Representative for a hybrid position in Greenwood Village, Colorado. The role involves providing customer service support for retirement plans, requiring fluency in both English and Spanish, and offers a flexible work environment with opportunities for career growth. **

Salary

Base: $39,700 - $54,550; Bonus: Non-sales positions eligible for bonus program; Benefits: Medical, dental, vision, life, 401(k) match, tuition reimbursement

Skills & Requirements

Must-have

  • Fluency in English and Spanish
  • 40-hour work week availability
  • Reliable high-speed internet connection
  • Ethernet wired connection capability
  • At least one year customer service experience

Nice-to-have

  • Financial services or call center experience
  • Passion for quality customer service
  • Adaptable communication style
  • Attention to detail
  • Desire to engage with diverse customers

Key Requirements

  • Associates degree or higher
  • One year of customer service experience OR two years total
  • Authorized to work in the U.S. without sponsorship

Work Rights

Must be authorized to work for any employer in the U.S.

Tailored Resume

Cover Letter