Box Office Supervisor

Ticketmaster Canada

Vancouver, BC, Canada
Base: $21.25 cad ph; bonus/equity: not specified; ...
1-2 years sales or customer service experience
Availability for evenings weekends and holidays
Strong verbal and written communication skills
This role is responsible for the successful operations of the Ticketmaster run Box Office including recruiting, scheduling, and training staff

Job Summary

  • This role is responsible for the successful operations of the Ticketmaster run Box Office including recruiting, scheduling, and training staff.
  • The position requires a proactive approach to ticketing activities with a strong commitment to superior customer service and resolving issues.
  • Ticketmaster Canada is seeking individuals who are passionate about helping millions of fans access live events they love.

Matching Summary

This role is responsible for the successful operations of the Ticketmaster run Box Office including recruiting, scheduling, and training staff.

Salary

Base: $21.25 CAD per hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 1-2 years sales or customer service experience
  • Availability for evenings weekends and holidays
  • Strong verbal and written communication skills
  • Experience with POS systems and cash control
  • Ability to work under pressure with minimal supervision

Nice-to-have

  • Basic foundation in event ticketing
  • Detail-oriented with multi-tasking abilities
  • Passion for live entertainment and fan experiences
  • Experience dealing with customer service escalations

Key Requirements

  • Minimum 1-2 years experience in sales or customer service
  • Must be available on weekends evenings and holidays
  • Knowledge of POS systems preferred

Work Rights

Not specified

Tailored Resume

Cover Letter