Guest Experience Ambassador

Jones Lang Lasalle Ip Inc

Riverwoods, IL, US
Base: $22.69 - $25.00 ph; bonus/equity: sign on bo...
On-site
3+ years hospitality or facility management experience
Proficient in google suite applications
Ability to walk floors for two hours daily
Jones Lang LaSalle (JLL) is seeking a Guest Experience Ambassador in Riverwoods, IL, to enhance client interactions through exceptional service and engagement. The role involves managing various programs related to client services and requires a background in hospitality or property management

Job Summary

  • The Guest Service Agent is responsible for delivering an exceptional client experience every day through enhanced engagement and proactive communication.
  • JLL offers a comprehensive benefits package that prioritizes mental, physical, and emotional health including paid parental leave at 100% of salary.
  • This role requires the ability to conduct routine facility walkthroughs, manage multiple priorities in a fast-paced environment, and maintain a professional appearance.

Matching Summary

Match Score: 85

Jones Lang LaSalle (JLL) is seeking a Guest Experience Ambassador in Riverwoods, IL, to enhance client interactions through exceptional service and engagement. The role involves managing various programs related to client services and requires a background in hospitality or property management.

Salary

Base: $22.69 - $25.00 per hour; Bonus/Equity: Sign on bonus potential; Benefits: 401(k) matching, medical/dental/vision, paid parental leave

Skills & Requirements

Must-have

  • 3+ years hospitality or facility management experience
  • Proficient in Google Suite applications
  • Ability to walk floors for two hours daily
  • Strong verbal and written communication skills
  • Experience with vendor relationship management

Nice-to-have

  • Knowledge of commercial real estate industry practices
  • Background in event planning and coordination
  • Familiarity with workplace technology platforms
  • Experience with data collection and analysis
  • Understanding of service level agreements

Key Requirements

  • High school diploma or GED
  • 3+ years of experience in hospitality or operations
  • Authorized to work in the United States without sponsorship

Work Rights

Must be authorized to work in the US without sponsorship

Tailored Resume

Cover Letter