This role exists to lead Slack's global Success Architect team, ensuring the group is exceptional at scale while setting vision and building people
Job Summary
This role exists to lead Slack's global Success Architect team, ensuring the group is exceptional at scale while setting vision and building people.
The successful candidate will directly influence customer health, retention, and expansion outcomes by delivering high-quality engagements across complex enterprise environments.
Salesforce offers a variety of benefits including time off programs, medical, dental, vision, mental health support, paid parental leave, life insurance, and an employee stock purchasing program.
Matching Summary
This role exists to lead Slack's global Success Architect team, ensuring the group is exceptional at scale while setting vision and building people.
Skills & Requirements
Must-have
10+ years enterprise architecture experience
Proven track record leading technical teams
Deep expertise in Slack platform and APIs
Experience with identity management SAML SSO SCIM
Hands-on experience with workflow automation
Nice-to-have
Experience building globally distributed teams
Background in Generative AI technologies
Custom Slack application development skills
Strong executive communication abilities
Diplomacy under pressure
Key Requirements
Bachelor's degree in Computer Science or related field
10+ years relevant work experience in Enterprise Architecture or Technical Solutions
Direct oversight of engagement deliverables and customer executive alignment