This role serves as a strategic advisor guiding Fortune 100 customers on MongoDB best practices and overall technology strategy
Job Summary
This role serves as a strategic advisor guiding Fortune 100 customers on MongoDB best practices and overall technology strategy.
The successful candidate will act as the account team leader, collaborating across Sales, Professional Services, and Solutions Architects to drive customer outcomes.
MongoDB offers a supportive culture with benefits including fertility assistance, generous parental leave, and opportunities for personal growth.
Matching Summary
This role serves as a strategic advisor guiding Fortune 100 customers on MongoDB best practices and overall technology strategy.
Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
9+ years Customer Success experience
5+ years revenue realization accountability
Forbes Global 2000 customer portfolio management
High level of autonomy and ownership
Technical aptitude for database concepts
Experience with consumption-based products
Nice-to-have
Entrepreneurial mindset to build new processes
Prior exposure to cloud infrastructure technology
Passion for advocating on behalf of customers
Demonstrated continuing technical education
Ability to lead executive business reviews
Key Requirements
9+ years in Customer Success or Technical Account Management
5+ years managing health and revenue for Global 2000 accounts