The Inside Sales Account Manager Lead oversees the performance, productivity, and development of the Inside Sales AM team
Job Summary
The Inside Sales Account Manager Lead oversees the performance, productivity, and development of the Inside Sales AM team.
This role provides day-to-day leadership, coaching, and strategic guidance to ensure consistent delivery of sales targets across both on-shore and off-shore teams.
The position requires managing escalations, resolving conflicts, and guiding Account Managers on handling complex customer scenarios.
Matching Summary
The Inside Sales Account Manager Lead oversees the performance, productivity, and development of the Inside Sales AM team.
Skills & Requirements
Must-have
Inside Sales Account Manager Lead
Drive sales cadence and pipeline governance
Manage onshore and offshore teams
Ensure CRM hygiene and compliance
Analyze operational data for improvements
Nice-to-have
Strong stakeholder management skills
Resilient under dynamic business conditions
Collaborative solution-oriented approach
Excellent written and verbal communication
Key Requirements
Minimum Degree holder
3+ years Inside Sales or B2B Sales leadership experience
At least 2 years people management experience
Experience leading inside sales or tele-sales teams