Customer Service Representative

GFL Environmental

Janesville, WI, United States
$19ph; not specified; competitive medical, dental,...
Outgoing and incoming customer calls
Professional and courteous manner
Track customer information and concerns
The Customer Service Representative will assist in selling and promoting GFL’s solid waste services to businesses and industrial establishments by placing outgoing calls and handling incoming customer calls and questions in a professional, courteous manner

Job Summary

  • The Customer Service Representative will assist in selling and promoting GFL’s solid waste services to businesses and industrial establishments by placing outgoing calls and handling incoming customer calls and questions in a professional, courteous manner.
  • Key responsibilities include providing excellent customer service, communicating with on-the-road employees, resolving customer concerns, and processing payments.
  • Benefits include paid time off, competitive medical, dental, and vision plans, Health Savings Account with employer match, paid parental leave, and 401(k) with employer match.

Matching Summary

The Customer Service Representative will assist in selling and promoting GFL’s solid waste services to businesses and industrial establishments by placing outgoing calls and handling incoming customer calls and questions in a professional, courteous manner.

Salary

$19/hour; Not specified; Competitive medical, dental, and vision plan options

Skills & Requirements

Must-have

  • Outgoing and incoming customer calls
  • Professional and courteous manner
  • Track customer information and concerns
  • Resolve customer questions and concerns
  • Microsoft Outlook, Word, and Excel proficiency

Nice-to-have

  • Positive attitude and cooperation
  • Neat and orderly work area
  • Employee partnership focus

Key Requirements

  • High School Diploma or GED
  • 1-2 years customer service call center experience
  • Valid work authorization in the country

Work Rights

Valid work authorization required

Tailored Resume

Cover Letter