As a leading global energy company, bp provides heat, light and mobility to customers worldwide and is investing in today’s energy system while building out tomorrow’s
Job Summary
As a leading global energy company, bp provides heat, light and mobility to customers worldwide and is investing in today’s energy system while building out tomorrow’s.
In this role, you will coordinate the order management process of clients in the automotive industry, manage customer requests, and facilitate the invoicing process.
bp offers a supportive environment with performance-based bonuses, a wide range of cafeteria elements, life & health insurance, and flexible working schedules including home office up to 2 days/week.
Matching Summary
As a leading global energy company, bp provides heat, light and mobility to customers worldwide and is investing in today’s energy system while building out tomorrow’s.
Skills & Requirements
Must-have
Order management process coordination
Customer and material master database
Enter and follow up customer orders
Manage customer requests and queries
Log, assign, track complaints & claims
Interact with customers and stakeholders
Facilitate invoicing process
Nice-to-have
Customer oriented approach
Flexible, motivated personality
Agility core practices
Business process improvement
Commercial Acumen
Creativity and Innovation
Customer Value Proposition
Key Requirements
Fluency in Polish
Solid English knowledge
Relevant experience in Customer Service in an SSC environment
Experience with CRM systems (Salesforce, Siebel, SAP, etc.)