Proactive Monitoring Engineering Role (slack, Salesforce)

Salesforce

Salesforce.com development experience
Html xml api sql knowledge
Database and relational data structures
The Proactive Monitoring Engineer is responsible for handling high severity cases and implementing proactive support to prevent customer issues

Job Summary

  • The Proactive Monitoring Engineer is responsible for handling high severity cases and implementing proactive support to prevent customer issues.
  • This role requires expert-level technical support for an assigned account portfolio while maintaining a single-minded focus on client satisfaction.
  • Candidates must be adaptable, fast learners who can collaborate cross-functionally on a global scale within a dynamic, client-centric environment.

Matching Summary

The Proactive Monitoring Engineer is responsible for handling high severity cases and implementing proactive support to prevent customer issues.

Skills & Requirements

Must-have

  • Salesforce.com Development experience
  • HTML XML API SQL knowledge
  • Database and relational data structures
  • Multi-tenant production environments
  • API Programming or Software Development

Nice-to-have

  • Passion for delivering outstanding customer experience
  • Strong organizational and analytical skills
  • Ability to work independently and cross-functionally
  • Experience with Visualforce and Apex code

Key Requirements

  • 2-5 years of prior Salesforce.com Development experience
  • Knowledge of Internet development technologies (HTML, XML, API, SQL)
  • Previous experience with Salesforce CRM and its technologies

Work Rights

Not specified

Tailored Resume

Cover Letter