Senior Compliance & Dispute Analyst (reg E / Banking Complaints)
MoneyLion
Not specified
Reg e dispute resolution
Efta dispute and chargeback processes
Complaint intelligence program
MoneyLion is seeking a Senior Compliance & Dispute Analyst to oversee regulatory compliance and manage dispute processes while enhancing customer experience and operational efficiency. The role requires expertise in Reg E, complaint management, and process optimization within a fintech or banking environment
Job Summary
Oversee end-to-end EFTA dispute and chargeback processes, ensuring timely resolution, regulatory compliance, and audit-ready documentation with a strong emphasis on accuracy and risk mitigation.
Deliver monthly reports to Compliance & CX leadership with clear action-owners, monitoring trends, surfacing top drivers, severity levels and risk trends.
Support automation and tooling initiatives by contributing to business requirement documentation (BRDs) for workflow and rule enhancements and collaborating with analytics partners to help design and refine dashboards.
Matching Summary
Match Score: 85
MoneyLion is seeking a Senior Compliance & Dispute Analyst to oversee regulatory compliance and manage dispute processes while enhancing customer experience and operational efficiency. The role requires expertise in Reg E, complaint management, and process optimization within a fintech or banking environment.