Director Of Pre-sales Engineering & Customer Success
ZeroTier
Portland, OR, United States
On-site
Leading customer success
Founding pre-sales technical leader
Technical validation
This is a highly strategic, hands-on role responsible for ensuring customer success across a deeply technical product while directly supporting complex sales engagements in the near term
Job Summary
This is a highly strategic, hands-on role responsible for ensuring customer success across a deeply technical product while directly supporting complex sales engagements in the near term.
This role will initially operate as a player-coach: owning Customer Success end-to-end, acting as the primary pre-sales technical resource for high-impact opportunities, and laying the foundation for a scalable Sales Engineering function.
Reporting to the SVP of Global Operations, this role has significant autonomy, executive visibility, and influence across Sales, Product, Engineering, and Operations.
Matching Summary
This is a highly strategic, hands-on role responsible for ensuring customer success across a deeply technical product while directly supporting complex sales engagements in the near term.