Operational Support Analyst

University of Arkansas System

Unknown, Unknown, US
Base: $25ph; bonus/equity: not specified; benefits...
Workday operational support
Duplicate record resolution
Ticket review and resolution
The Operational Support Analyst will assist with daily review and resolution of duplicate records, review tickets, help with research, verify documentation, and assist with campus-focused reports for duplicate record resolution

Job Summary

  • The Operational Support Analyst will assist with daily review and resolution of duplicate records, review tickets, help with research, verify documentation, and assist with campus-focused reports for duplicate record resolution.
  • This position will also support operational and hygiene tasks such as customer changes, org studio, and unassigned tasks as assigned by the Manager of Operational Support.
  • This is a part-time position with up to 20 hours of work per week, not exceeding 1500 hours per fiscal year.

Matching Summary

The Operational Support Analyst will assist with daily review and resolution of duplicate records, review tickets, help with research, verify documentation, and assist with campus-focused reports for duplicate record resolution.

Salary

Base: $25/hr; Bonus/Equity: Not specified; Benefits: No

Skills & Requirements

Must-have

  • Workday Operational Support
  • Duplicate record resolution
  • Ticket review and resolution
  • Documentation verification
  • Campus-focused reporting
  • Customer changes and org studio

Nice-to-have

  • Creative problem-solving
  • Independent remote work
  • Time management skills

Key Requirements

  • 30 hours of undergrad degree work
  • 1 year of related experience
  • Bachelor's degree equivalent
  • Experience managing technical requirements
  • Experience managing large volumes of data

Work Rights

Proof of legal authority to work

Tailored Resume

Cover Letter