Service Desk Intern

DXC Technology

Log, validate and diagnose customer issues
Analytical trouble shooting and problem research
Route or escalate the call
Under the DXC's Internship program, you will be equipped with the necessary skillset and knowledge to better prepare you in securing your ideal job, especially in the digital space

Job Summary

  • Under the DXC's Internship program, you will be equipped with the necessary skillset and knowledge to better prepare you in securing your ideal job, especially in the digital space.
  • Responsibilities: To log, validate and diagnose customer issues, on the full range of products and applications used at the customer site.
  • Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances.

Matching Summary

Under the DXC's Internship program, you will be equipped with the necessary skillset and knowledge to better prepare you in securing your ideal job, especially in the digital space.

Skills & Requirements

Must-have

  • log, validate and diagnose customer issues
  • analytical trouble shooting and problem research
  • route or escalate the call
  • agreed service levels
  • Microsoft Office proficiency
  • desktop operating systems knowledge
  • basic PC hardware knowledge

Nice-to-have

  • strong connections and community
  • in-person collaboration
  • fostering an inclusive environment
  • passion for developing talent

Key Requirements

  • currently enrolled in a degree or Diploma program
  • computer related program
  • Singapore citizen

Work Rights

Singapore citizen

Tailored Resume

Cover Letter