Mitarbeiter/in Customer Care (m/w/d)

Fronius

Wels, Austria
Base: above kv minimums €2,922.16 - €3,750.44; bon...
Completed commercial training
Good english skills spoken and written
Reliable personality with technical affinity
You will serve as the primary point of contact for customers regarding Fronius online platforms

Job Summary

  • You will serve as the primary point of contact for customers regarding Fronius online platforms.
  • The role involves supporting customers, installers, and subsidiaries via phone and email while handling warranty requests and product registrations.
  • Salaries are set above the industry collective agreement minimums with a willingness to pay more based on qualifications.

Matching Summary

You will serve as the primary point of contact for customers regarding Fronius online platforms.

Salary

Base: Above KV minimums €2,922.16 - €3,750.44; Bonus/Equity: Not specified; Benefits: Flexible hours, home office, transport costs covered

Skills & Requirements

Must-have

  • Completed commercial training
  • Good English skills spoken and written
  • Reliable personality with technical affinity

Nice-to-have

  • First experience in customer communication
  • ERP system experience
  • MS Office proficiency

Key Requirements

  • Completed commercial education (apprenticeship/HAK/HAS)
  • Good English language proficiency
  • Technical affinity for platforms and programs

Work Rights

Not specified

Tailored Resume

Cover Letter