Helpdesk Analyst

Surbana Jurong

Mandaluyong City, Philippines
5 years technical support experience
Excellent communication skills
Strong customer service focus
The Helpdesk Analyst acts as the Officer-in-Charge in the absence of senior staff

Job Summary

  • The Helpdesk Analyst acts as the Officer-in-Charge in the absence of senior staff.
  • This role involves providing quality front line application support for extended hours.
  • Join a team that values talent, hard work, and creative problem-solving.

Matching Summary

The Helpdesk Analyst acts as the Officer-in-Charge in the absence of senior staff.

Skills & Requirements

Must-have

  • 5 years technical support experience
  • Excellent communication skills
  • Strong customer service focus

Nice-to-have

  • Experience with ERP systems
  • Ability to work unsupervised
  • Goal-oriented and self-motivated

Key Requirements

  • Bachelor's degree in IT related field
  • Good working knowledge of Active Directory
  • Experience with Office 365

Work Rights

Not specified

Tailored Resume

Cover Letter