Warranty Coordinator

Generac

Waukesha, Wisconsin, US
Process warranty claims
Maintain database integrity
Provide warranty support
Generac is a leading energy technology company committed to powering a smarter world

Job Summary

  • Generac is a leading energy technology company committed to powering a smarter world.
  • The Warranty Coordinator is responsible for processing and adjudicating claims and providing warranty support to our authorized dealer network via phone or e-mail.
  • Ensure internal and external customer satisfaction and compliance to all warranty specifications.

Matching Summary

Generac is a leading energy technology company committed to powering a smarter world.

Skills & Requirements

Must-have

  • Process warranty claims
  • Maintain database integrity
  • Provide warranty support
  • Monitor defective products
  • SAP Super User
  • Facilitate warranty recovery

Nice-to-have

  • Basic mechanical and electrical fundamentals
  • Engine maintenance and troubleshooting
  • Sound reasoning skills
  • Calm in pressure situations

Key Requirements

  • High School Diploma
  • 2 years of office experience
  • 2 or 4 year Technical Degree
  • Experience using SAP or equivalent ERP
  • Microsoft Office proficiency
  • Data entry skills
  • Phone and customer service skills
  • Verbal and written communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter