Customer Banking Specialist - Kojonup (full Time)

756

Kojonup, Australia
Build personal connection with customers
Respond to transactional needs
Complete financial health checks
Deliver a seamless banking experience for our 10 million+ personal and small business customers

Job Summary

  • Deliver a seamless banking experience for our 10 million+ personal and small business customers.
  • Work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with.
  • Use tools to capture customer feedback, and take action to correct any service breaks and drive improvement.

Matching Summary

Deliver a seamless banking experience for our 10 million+ personal and small business customers.

Skills & Requirements

Must-have

  • Build personal connection with customers
  • Respond to transactional needs
  • Complete Financial Health Checks
  • Adhere to Bank's processes
  • Capture customer feedback

Nice-to-have

  • Passion for service excellence
  • Comfortable working independently
  • Participate in community events

Key Requirements

  • Ability to ask the right questions
  • Act with integrity
  • Place the customer at the centre
  • Ability to work in a busy retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter