Data Center Facility Operator

University of Arkansas, Fayetteville

Fayetteville, Arkansas, US
Base: $43,923; bonus/equity: not specified; benefi...
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Monitor critical data center infrastructure
Ensure uninterrupted operations
Identify and escalate faults
** The University of Arkansas is seeking a Data Center Facility Operator responsible for monitoring critical infrastructure to ensure uninterrupted operations. This role involves triaging issues, managing communications, and maintaining operational documentation while promoting a collaborative work environment. **

Job Summary

  • The Data Center Facility Operator reports to the Data Center Facility Manager within IT Services and is primarily responsible for monitoring critical data center infrastructure, including environmental systems such as power and cooling, to ensure uninterrupted operations.
  • The Operator will act as a central dispatcher during issues affecting campus systems and services, managing incoming trouble tickets, chat communications, and phone calls, and is responsible for triaging and forwarding these issues to the appropriate technical staff.
  • The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance, with a benefits package including university contributions to insurance, tuition waivers, holidays, and retirement programs.

Matching Summary

Match Score: 75

** The University of Arkansas is seeking a Data Center Facility Operator responsible for monitoring critical infrastructure to ensure uninterrupted operations. This role involves triaging issues, managing communications, and maintaining operational documentation while promoting a collaborative work environment. **

Salary

Base: $43,923; Bonus/Equity: Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • Monitor critical data center infrastructure
  • Ensure uninterrupted operations
  • Identify and escalate faults
  • Act as central dispatcher
  • Maintain security and shift logs

Nice-to-have

  • Advance the state and build a better world
  • Foster a welcoming climate
  • Nurture creativity and discovery
  • Promote healthy work-life balance

Key Requirements

  • High school diploma or equivalent
  • 1 year of experience in a specialized or related area
  • Experience working in a secure environment
  • Associate's degree in computer science or related field (preferred)
  • Technical training in computer science or related field (preferred)

Work Rights

Proof of legal authority to work in the United States

Tailored Resume

Cover Letter