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Bank of America is seeking a Home Equity Lending Specialist for their Chandler, AZ, location. The role involves providing comprehensive home equity lending guidance in a national contact center, focusing on customer service and loan structuring.
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Job Summary
This role provides comprehensive home equity lending guidance to prospective borrowers by uncovering their life priorities and financing objectives.
Employees must maintain SAFE Act registration and pass a federal background check as the position involves residential mortgage loan originations.
The company fosters an inclusive workplace culture committed to responsible growth, employee wellness, and making an impact in communities.
Matching Summary
Match Score: 75
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Bank of America is seeking a Home Equity Lending Specialist for their Chandler, AZ, location. The role involves providing comprehensive home equity lending guidance in a national contact center, focusing on customer service and loan structuring.
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Skills & Requirements
Must-have
Customer facing contact center experience
Inbound and outbound call handling
Client needs assessment and solution structuring
Compliance with Federal and State regulations
SAFE Act registration and background check
Nice-to-have
Consultative sales skills and relationship building
Knowledge of mortgage processing and underwriting
Experience analyzing complex financial data
Ability to work weekends and extended hours
Strong adaptability to changing business models
Key Requirements
1+ year customer facing or contact center experience
High School Diploma or GED equivalent
SAFE Act registration and background check clearance