Customer Service Executive (Air Freight / East) [EL]

WECRUIT PTE. LTD.

Singapore
Air freight services knowledge
Shipment tracking and booking
Customer inquiry resolution
The role involves responding to customer inquiries regarding airfreight services, pricing, schedules, and documentation requirements

Job Summary

  • The role involves responding to customer inquiries regarding airfreight services, pricing, schedules, and documentation requirements.
  • Candidates will coordinate with internal departments to facilitate efficient handling of shipments and assist customers with bookings and cargo tracking.
  • The position requires ensuring compliance with airfreight regulations and promptly updating event milestones for accurate shipment tracking.

Matching Summary

Match Score: 85

The role involves responding to customer inquiries regarding airfreight services, pricing, schedules, and documentation requirements.

Skills & Requirements

Must-have

  • Air freight services knowledge
  • Shipment tracking and booking
  • Customer inquiry resolution
  • Customs procedure compliance
  • Internal department coordination

Nice-to-have

  • Professional dispute resolution skills
  • Process streamlining experience
  • Strong communication abilities

Work Rights

Not specified

Tailored Resume

Cover Letter