Service Designer - Remote

Jobgether

Columbia, United States
Fully remote
Principal service designer role
Customer journey enhancement
Cross-functional collaboration
Jobgether is seeking a Principal Service Designer for a remote position, focusing on enhancing customer experiences in home financing. The role involves defining strategic service directions and collaborating across functions to align customer needs with business goals

Job Summary

  • This role is vital to enhancing the customer journey within the financing realm, shaping experiences that impact millions.
  • You will have the opportunity to define strategic service directions and facilitate cross-functional collaboration to ensure a seamless integration of customer needs with business objectives.
  • Your leadership will drive service innovation while creating actionable frameworks for senior leaders.

Matching Summary

Match Score: 85

Jobgether is seeking a Principal Service Designer for a remote position, focusing on enhancing customer experiences in home financing. The role involves defining strategic service directions and collaborating across functions to align customer needs with business goals.

Skills & Requirements

Must-have

  • Principal Service Designer role
  • Customer journey enhancement
  • Cross-functional collaboration

Nice-to-have

  • Strategic service direction definition
  • Senior leader framework creation
  • Digital landscape navigation expertise

Key Requirements

  • Principal level experience in service design
  • Leadership capabilities for senior stakeholders

Work Rights

Not specified

Tailored Resume

Cover Letter