Associate Director Of Events & Guest Services

University of Arkansas

Fayetteville, AR, USA
Base: $67,909; bonus/equity: not specified; benefi...
Not specified
Bachelor's degree in hospitality or related field
Four years of event management experience
Two years experience with ems mazévo or 25live
The University of Arkansas is seeking an Associate Director of Events & Guest Services to lead operational oversight and ensure exceptional service delivery for events at the Arkansas Union. The ideal candidate will possess a background in hospitality or event management, along with supervisory experience and a commitment to enhancing student success

Job Summary

  • The Associate Director provides strategic leadership and operational oversight for all Arkansas Union events and guest-facing operations.
  • This role is responsible for managing budgets, billing, and the daily operations of a large, high-volume service team.
  • The University offers a comprehensive benefits package including health insurance, tuition waivers, and retirement contributions ranging from 5 to 10%.

Matching Summary

Match Score: 85

The University of Arkansas is seeking an Associate Director of Events & Guest Services to lead operational oversight and ensure exceptional service delivery for events at the Arkansas Union. The ideal candidate will possess a background in hospitality or event management, along with supervisory experience and a commitment to enhancing student success.

Salary

Base: $67,909; Bonus/Equity: Not specified; Benefits: Health, dental, life, disability insurance, tuition waivers, retirement contributions 5-10%

Skills & Requirements

Must-have

  • Bachelor's degree in hospitality or related field
  • Four years of event management experience
  • Two years experience with EMS Mazévo or 25Live
  • Two years of staff supervision experience
  • Knowledge of risk management and emergency procedures

Nice-to-have

  • Master's degree in higher education or project management
  • Experience in university or student union setting
  • Hands-on AV production and customer service training
  • Strong written and interpersonal communication skills
  • Ability to work nights and weekends as needed

Key Requirements

  • Bachelor's degree required
  • 4+ years progressively responsible experience
  • 2+ years supervision experience
  • Proficiency in event reservation systems
  • Proof of legal authority to work in US

Work Rights

Must have proof of legal authority to work in the United States

Tailored Resume

Cover Letter