Part time (11.5 hours per week, specific days and hours outlined)
Proven track record of exceptional customer service
Excellent communication skills
Ability to manage customer expectations professionally
CommBank is seeking a Branch Concierge for their Strathfield location, focusing on providing exceptional customer service and enhancing the banking experience for clients. The role requires strong communication skills and a genuine interest in building a career in banking, with a commitment to improving customers' financial wellbeing
Job Summary
As the public face of CommBank, you will greet customers and guide them to the appropriate channel for their needs.
You will build personal connections through meaningful conversations and educate customers on in-branch technology and digital banking options.
The role requires maintaining an approachable and professional demeanour while ensuring the branch runs effectively and efficiently.
Matching Summary
Match Score: 85
CommBank is seeking a Branch Concierge for their Strathfield location, focusing on providing exceptional customer service and enhancing the banking experience for clients. The role requires strong communication skills and a genuine interest in building a career in banking, with a commitment to improving customers' financial wellbeing.
Skills & Requirements
Must-have
Proven track record of exceptional customer service
Excellent communication skills
Ability to manage customer expectations professionally
Nice-to-have
Experience in financial services or retail
Genuine interest in building a career with CommBank
Interest in improving financial wellbeing of customers
Key Requirements
Available for predetermined Part Time Roster (11.5 hours/week)
Experience in Financial Services, Retail, or Hospitality
Professional presence to manage customer expectations