JAZVENTURES is seeking a Mobile App Feedback & Insights Executive to manage app store reviews and user interactions, enhancing app ratings and brand reputation. The role involves responding to user feedback, collaborating with teams to address issues, and optimizing app store listings
Job Summary
This role focuses on monitoring reviews, responding to user feedback, improving app ratings, and collaborating with product teams to resolve issues.
The specialist helps protect brand reputation, drive higher conversion through better store listings, and turn user feedback into actionable improvements.
Success is measured by improved average app ratings, faster response times, increased store conversion, and a clear pipeline of product improvements.
Matching Summary
Match Score: 75
JAZVENTURES is seeking a Mobile App Feedback & Insights Executive to manage app store reviews and user interactions, enhancing app ratings and brand reputation. The role involves responding to user feedback, collaborating with teams to address issues, and optimizing app store listings.
Skills & Requirements
Must-have
Monitor app store reviews daily
Draft professional responses to users
Classify reviews by theme and priority
Familiarity with Apple App Store policies
Experience with Google Play developer console
Nice-to-have
Strong written communication skills
Data-aware and able to synthesize feedback
Knowledge of A/B testing for store listings
Ability to coordinate cross-team collaboration
Key Requirements
Experience in app store management or customer support