It Service Desk Agent

University of Arkansas System

Little Rock, Arkansas, US
Base: $18.00 ph; bonus/equity: not specified; bene...
Computer applications support experience
Network operations support skills
Ticket updating and customer calls

Salary

Base: $18.00 per hour; Bonus/Equity: Not specified; Benefits: Not eligible for benefits

Skills & Requirements

Must-have

  • Computer applications support experience
  • Network operations support skills
  • Ticket updating and customer calls
  • Knowledge base article maintenance
  • Equipment inventory record management

Nice-to-have

  • Higher education institution experience
  • Strong written communication skills
  • Collaborative team environment
  • Demonstrated analytics skills

Key Requirements

  • High school diploma required
  • Two years of experience in computer applications or network support
  • Proof of legal authority to work in the United States

Work Rights

Must have proof of legal authority to work in the US

Tailored Resume

Cover Letter