Field Support Engineer Ii

Carl Zeiss Pty Ltd

Bay Area, California, US
Base: $35.00 - $44.00ph; bonus/equity: performance...
Fully remote
Diagnose and repair designated products
Preventative maintenance, installations, and upgrades
Maintain spare parts inventory
Carl Zeiss Pty Ltd is seeking a Field Support Engineer II to provide service and support for medical devices in Northern California. The ideal candidate will have relevant experience in electronics, fine mechanics, or medical field service and will be responsible for diagnosing, repairing, and maintaining equipment

Job Summary

  • As a Field Support Engineer II, you get to work with an astonishing team that plays a vital role in Medical Devise Field Service Repair.
  • Diagnose and repair all designated products within an assigned service territory, including preventative maintenance, installations and upgrades per specific training, manuals and Carl Zeiss Meditec guidelines.
  • ZEISS also offers robust benefits, including medical plans, retirement savings plan and paid time off.

Matching Summary

Match Score: 85

Carl Zeiss Pty Ltd is seeking a Field Support Engineer II to provide service and support for medical devices in Northern California. The ideal candidate will have relevant experience in electronics, fine mechanics, or medical field service and will be responsible for diagnosing, repairing, and maintaining equipment.

Salary

Base: $35.00 - $44.00/hour; Bonus/Equity: Performance Bonus eligible; Benefits: Medical, Vision, Dental, 401k Matching, Employee Assistance Programs, Vacation and sick pay

Skills & Requirements

Must-have

  • Diagnose and repair designated products
  • Preventative maintenance, installations, and upgrades
  • Maintain spare parts inventory
  • Promote and retain service agreements
  • Interface with customers professionally
  • Maintain company-issued test equipment

Nice-to-have

  • Instruct customers on operation and maintenance
  • Support trade show installations

Key Requirements

  • Minimum of three (3) years of related experience
  • BS in Electronics, Engineering, or Computer Technology preferred
  • A+ and Net+ certification preferred
  • Ability to think through difficult customer issues
  • Must be self-directed and work independently
  • Good verbal and written communication skills
  • Strong computer skills
  • Ability to pass required training
  • Multiple project and time management skills
  • Extensive overnight travel required
  • Must be able to travel in the US and internationally
  • Must have a valid driver’s license and good driving record
  • Must be able to lift up to 80 pounds
  • Thirty percent of the average workday is spent standing or walking

Work Rights

Not specified

Tailored Resume

Cover Letter