The Customer Service Rep I will be the first point of contact for new and existing customers insurance questions and will deliver a quality customer service experience that builds rapport and long-term relationships to encourage renewal/repeat business
Job Summary
The Customer Service Rep I will be the first point of contact for new and existing customers insurance questions and will deliver a quality customer service experience that builds rapport and long-term relationships to encourage renewal/repeat business.
Markel Corporation (NYSE – MKL), a global insurance holding company, is adding to the Customer Service team to better service Markel customers!
All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.
Matching Summary
The Customer Service Rep I will be the first point of contact for new and existing customers insurance questions and will deliver a quality customer service experience that builds rapport and long-term relationships to encourage renewal/repeat business.
Salary
Base: $21.50/hour - $23.00/hour; Bonus/Equity: Annual Performance Bonus Potential; Benefits: Immediate health & dental benefits, paid vacation and holidays, a 401k match, profit sharing, tuition reimbursement policy
Skills & Requirements
Must-have
deliver quality customer service experience
gain knowledge of procedures
communicate clearly and professionally
work in a fast-paced team environment
Nice-to-have
optimists and problem-solvers
willingness to learn new material
remote working experience a plus
Key Requirements
2 or more years of insurance sales/service experience