Head of Sales & Customer Service

BULLIONSTAR PTE. LTD.

Singapore, Singapore
Base: up to s$10,000pmnth; bonus: 13th-month bonus...
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Hands-on leadership style
Customer service operations management
Sales function development from scratch
** BullionStar PTE. LTD. is seeking a Head of Sales & Customer Service to enhance their customer service operations and build a sales function from the ground up. The ideal candidate will thrive in a dynamic, hands-on environment focused on trust, transparency, and exceptional customer interactions. **

Job Summary

  • The role requires building a genuine sales capability from scratch while running the customer service operation with precision.
  • Candidates must be hands-on leaders who lead by doing rather than delegating from behind a desk.
  • The company offers a competitive compensation package including up to S$10,000/month plus variable bonuses.

Matching Summary

Match Score: 75

** BullionStar PTE. LTD. is seeking a Head of Sales & Customer Service to enhance their customer service operations and build a sales function from the ground up. The ideal candidate will thrive in a dynamic, hands-on environment focused on trust, transparency, and exceptional customer interactions. **

Salary

Base: Up to S$10,000/month; Bonus: 13th-month bonus + up to 3 months variable bonus; Benefits: Not specified

Skills & Requirements

Must-have

  • Hands-on leadership style
  • Customer service operations management
  • Sales function development from scratch
  • AI and automation implementation
  • High-volume customer interaction handling

Nice-to-have

  • Passion for gold and silver markets
  • Entrepreneurial mindset with no roadmap
  • Critical thinking and common sense
  • Creative problem solving skills
  • Ability to build culture of accuracy

Key Requirements

  • Intelligent and curious thinker
  • Entrepreneurial background preferred over corporate middle management
  • Willingness to work without established processes

Work Rights

Open to local and international candidates

Sponsorship: available

Tailored Resume

Cover Letter