Case Manager - Specialised Insurance

307

Sydney, Australia
Not specified; generous discounts from over 350 re...
Fully remote
Extensive customer service experience
Proactive claim management skills
Stakeholder liaison capabilities
This role offers the opportunity to make a positive impact on someone's life every day by supporting their recovery journey within EML's Specialised Insurance Group

Job Summary

  • This role offers the opportunity to make a positive impact on someone's life every day by supporting their recovery journey within EML's Specialised Insurance Group.
  • The position involves managing a portfolio of physical and psychological claims while determining liability, approving treatment plans, and implementing return-to-work outcomes.
  • EML provides a diverse and collaborative team culture with benefits including up to 16 weeks paid parental leave, flexible work-from-home options, and comprehensive learning opportunities.

Matching Summary

This role offers the opportunity to make a positive impact on someone's life every day by supporting their recovery journey within EML's Specialised Insurance Group.

Salary

Not specified; Generous discounts from over 350 retailers; Annual company incentive scheme plus salary reviews

Skills & Requirements

Must-have

  • Extensive customer service experience
  • Proactive claim management skills
  • Stakeholder liaison capabilities
  • Rehabilitation plan approval authority

Nice-to-have

  • Allied health or clinical background
  • High level of empathy and resilience
  • Strategic thinking and creativity
  • Strong communication and rapport building

Key Requirements

  • Experience in allied health, rehabilitation, or disability support (advantageous)
  • Permanent full-time availability in Sydney office
  • Ability to attend face-to-face meetings as required

Work Rights

Not specified

Tailored Resume

Cover Letter