Customer Service Representative

Thales Group

Praha, Czechia
Hybrid
Experience in solutions & services business
Sales administration and logistics knowledge
Fluent english communication skills
Thales Group is seeking a Customer Service Representative in Prague to manage order processing and ensure effective communication between various stakeholders. The role requires strong organizational skills, customer orientation, and proficiency in ERP systems, with an emphasis on managing complex administrative tasks

Job Summary

  • The role involves coordinating project-related order management from purchase order receipt to delivery and invoicing within the Mobile Connectivity Department.
  • Thales employs over 400 people in the Czech Republic across 15 teams developing software for government agencies, banking, and IoT technology.
  • The company offers a hybrid working model and emphasizes career mobility with opportunities to develop expertise at home or abroad.

Matching Summary

Match Score: 85

Thales Group is seeking a Customer Service Representative in Prague to manage order processing and ensure effective communication between various stakeholders. The role requires strong organizational skills, customer orientation, and proficiency in ERP systems, with an emphasis on managing complex administrative tasks.

Skills & Requirements

Must-have

  • Experience in Solutions & Services business
  • Sales administration and logistics knowledge
  • Fluent English communication skills
  • ERP tools and Microsoft Office proficiency
  • Strong organization and rigor skills

Nice-to-have

  • French language proficiency
  • Stress resistant personality
  • Customer oriented attitude
  • Experience with complex administrative structures
  • Availability for hybrid working model

Key Requirements

  • Experience in payment terms, taxes, and customs rules
  • Knowledge of finance revenue recognition rules
  • Fluent English required; French is a plus

Work Rights

Not specified

Tailored Resume

Cover Letter