Base: $136,000 to $204,000; bonus/equity: eligible...
Remote
5+ years in professional services or consulting
3+ years in solution architecture pre-sales
Experience with electronic health record systems
The role involves designing cutting-edge Customer Experience Automation and Contact Center as a Service solutions specifically for healthcare and life sciences clients
Job Summary
The role involves designing cutting-edge Customer Experience Automation and Contact Center as a Service solutions specifically for healthcare and life sciences clients.
Candidates will lead scoping sessions, create accurate Statements of Work, and collaborate with cross-functional teams to align technical solutions with business goals.
Talkdesk offers an uncapped paid time off program, 14 paid holidays, and competitive compensation ranging from $136,000 to $204,000 OTE.
Matching Summary
The role involves designing cutting-edge Customer Experience Automation and Contact Center as a Service solutions specifically for healthcare and life sciences clients.
Salary
Base: $136,000 to $204,000; Bonus/Equity: Eligible for long term incentives and short term bonus or commission; Benefits: Medical Dental Vision Life Disability Insurance 401k plan
Skills & Requirements
Must-have
5+ years in Professional Services or Consulting
3+ years in solution architecture pre-sales
Experience with Electronic Health Record systems
Knowledge of HIPAA HITECH CMS compliance frameworks
Ability to architect SaaS-based enterprise solutions
Nice-to-have
Salesforce and CRM experience preferred
Strong business acumen and analytical skills
Passion for solving problems with progressive technology