Brüt maaş; performans hedefleriyle uyumlu prim öde...
Convert repair quotes to offers
Track upgrade and sms requests
Coordinate sms callbacks for invoicing
Support Operations Specialist will report to the Support Operations Manager and be responsible for converting repair quote requests from field teams into offers and proactively tracking the process through to invoicing
Job Summary
Support Operations Specialist will report to the Support Operations Manager and be responsible for converting repair quote requests from field teams into offers and proactively tracking the process through to invoicing.
The role requires strong analytical thinking, process tracking, communication, coordination, and customer-centric skills, with proficiency in Microsoft Office.
Benefits include gross salary, meal and transportation allowance, social aid, private health insurance, performance-based bonuses, 24/7 employee support, and eligibility for an employee scholarship program.
Matching Summary
Support Operations Specialist will report to the Support Operations Manager and be responsible for converting repair quote requests from field teams into offers and proactively tracking the process through to invoicing.
Salary
Brüt maaş; Performans hedefleriyle uyumlu prim ödemesi; yemek, ulaşım, sosyal yardım, özel sağlık sigortası
Skills & Requirements
Must-have
Convert repair quotes to offers
Track upgrade and SMS requests
Coordinate SMS callbacks for invoicing
Provide feedback to field teams
Work with T Support desk
Ensure fast customer response
Nice-to-have
Embrace safety, ethics, and quality
Open to innovation
Supportive work environment
Talent-oriented approach
Key Requirements
1-2 years of experience in similar positions
Associate's or Bachelor's degree in relevant fields