Care Coordinator Lead - Lv Durango Family Medicine Clinic - Full Time 8 Hour Rotating Shifts (non-exempt) (non-union)

uscdirectory.usc.edu

Durango, Colorado, US
Base: $25.00 - $39.69; bonus/equity: not specified...
Not specified (assumed to be on-site due to the nature of the role).
Overseeing patient encounters
Resolving scheduling issues
Monitoring staff competencies
The Lead Care Coordinator at the Durango Family Medicine Clinic is responsible for overseeing patient encounters and care coordination, ensuring efficient operations and quality outcomes. The role involves training and mentoring staff, managing scheduling issues, and acting as a liaison between patients and healthcare providers

Job Summary

  • The Lead, Care Coordinator is responsible for overseeing and coordinating efficient in-person and telephonic patient encounters within the Care Coordination department.
  • This role provides leadership support by onboarding, orienting, and training new Care Coordinators, as well as monitoring staff competencies and performance.
  • The purpose of this role is to support patients, families, and providers throughout the healthcare continuum, acting as a liaison to address individualized patient needs.

Matching Summary

Match Score: 75

The Lead Care Coordinator at the Durango Family Medicine Clinic is responsible for overseeing patient encounters and care coordination, ensuring efficient operations and quality outcomes. The role involves training and mentoring staff, managing scheduling issues, and acting as a liaison between patients and healthcare providers.

Salary

Base: $25.00 - $39.69; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • overseeing patient encounters
  • resolving scheduling issues
  • monitoring staff competencies
  • adherence to workflows and policies
  • patient privacy and safety

Nice-to-have

  • improving quality of life
  • positive patient outcomes
  • customer service excellence
  • collaborative care team environment

Key Requirements

  • High School or equivalent
  • LPN program or MA Diploma/Certificate
  • 2 years experience in medical field
  • HIPAA compliance knowledge
  • Basic Life Support (BLS) certification
  • Current LPN NV License or MA Diploma/Certificate
  • Fire Life Safety Training (LA City)

Work Rights

Not specified

Tailored Resume

Cover Letter