Service Response Center Representative

Advocate Health

Base: $20.80 - $31.20; bonus/equity: not specified...
Exceptional customer service
Handle wide range of requests
Teamwork and professionalism
Join a team committed to exceptional customer service at the heart of hospital operations

Job Summary

  • Join a team committed to exceptional customer service at the heart of hospital operations.
  • This fast‑paced, 24/7 department handles a wide range of requests—from meal ordering to patient transport coordination—and thrives on teamwork, professionalism, and calm under pressure.
  • Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.

Matching Summary

Join a team committed to exceptional customer service at the heart of hospital operations.

Salary

Base: $20.80 - $31.20; Bonus/Equity: Not specified; Benefits: Eligible

Skills & Requirements

Must-have

  • Exceptional customer service
  • Handle wide range of requests
  • Teamwork and professionalism
  • Calm under pressure
  • Basic computer skills
  • Navigate multiple software systems

Nice-to-have

  • Helping others
  • Juggling multiple responsibilities
  • Contributing to seamless operations
  • Customer-first mindset

Key Requirements

  • High school diploma or GED
  • Two years' direct consumer service experience
  • Fast-paced call center experience preferred
  • Medical or hospital experience strongly preferred
  • Valid state driver’s license
  • Typing speed of 45 wpm or higher

Work Rights

Not specified

Tailored Resume

Cover Letter