Technical Account Specialist

Square

Toronto, Ontario, Canada
Zone a: cad $125,900 - cad $188,900; zone b: cad $...
On-site
2-3 years customer service experience
Support experience in canada market
Knowledge of canadian payment regulations
This role provides a unique opportunity to work in a cross-functional capacity with internal teams and Square's highest valued sellers

Job Summary

  • This role provides a unique opportunity to work in a cross-functional capacity with internal teams and Square's highest valued sellers.
  • The ideal candidate will be comfortable interacting with multiple senior stakeholders associated with the largest and most complex of Square sellers.
  • Block offers benefits designed to empower employees to do their best work while building the life they want, including remote work options and medical insurance.

Matching Summary

This role provides a unique opportunity to work in a cross-functional capacity with internal teams and Square's highest valued sellers.

Salary

Zone A: CAD $125,900 - CAD $188,900; Zone B: CAD $121,500 - CAD $182,300; Benefits: Remote work, medical insurance, flexible time off, retirement savings plans

Skills & Requirements

Must-have

  • 2-3 years customer service experience
  • Support experience in Canada market
  • Knowledge of Canadian payment regulations
  • Strong analytical and communication skills
  • Ability to manage complex seller relationships

Nice-to-have

  • French bilingualism
  • Experience with SQL and data analysis
  • Growth mindset and curiosity about technology
  • Comfort with ambiguity and rapid change
  • Experience managing complex projects

Key Requirements

  • Minimum 2-3 years experience in customer service or account management
  • Deep understanding of Square's first-party products
  • Knowledge of Canadian payment compliance requirements

Work Rights

Not specified

Tailored Resume

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