Service Officer - Rotorua

The AA

Rotorua, New Zealand
Rotating roster, 7 days a week, including public holidays
Provide expert roadside assistance
Diagnose vehicle issues
Respond to dispatched jobs
The AA is seeking a Service Officer in Rotorua, New Zealand, to provide roadside assistance to its members. The role requires a confident automotive professional with strong diagnostic skills and a commitment to customer service, offering opportunities for career development within a supportive and evolving organization

Job Summary

  • As a Service Officer, you’ll be the face of the AA on the roadside, delivering trusted, professional assistance when our Members need it most.
  • This Rotorua-based role will see you working independently from your vehicle across a rotating roster, providing essential support to Members seven days a week.
  • If you enjoy autonomy, value teamwork, and want to be part of a well-respected organisation that supports both its Members and its people, this is a great opportunity to take the next step in your automotive career.

Matching Summary

Match Score: 85

The AA is seeking a Service Officer in Rotorua, New Zealand, to provide roadside assistance to its members. The role requires a confident automotive professional with strong diagnostic skills and a commitment to customer service, offering opportunities for career development within a supportive and evolving organization.

Skills & Requirements

Must-have

  • Provide expert roadside assistance
  • Diagnose vehicle issues
  • Respond to dispatched jobs
  • Communicate clearly with Members
  • Maintain professional image
  • Work safely at all times

Nice-to-have

  • Problem-solving in moments of need
  • Calm, professional approach
  • Autonomy and teamwork

Key Requirements

  • Level 4 Automotive Trade Qualification
  • Clean, full New Zealand Driver Licence
  • Confidence using basic computer systems
  • Flexibility for rotating roster

Work Rights

Not specified

Tailored Resume

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