Fitness Centre & Spa - Spa Receptionist (Hotel)

THE RITZ-CARLTON, MILLENIA SINGAPORE

Singapore, Singapore
Onsite
Spa reservation software proficiency
Guest check-in and billing procedures
Cash handling and payment processing
The Ritz-Carlton, Millenia Singapore is seeking a Spa Receptionist to manage reservations, guest check-ins, and provide exceptional customer service at their luxury hotel spa. The ideal candidate will exhibit strong communication skills, attention to detail, and a service-oriented attitude

Job Summary

  • The role involves scheduling spa services, managing reservations, and ensuring a seamless guest experience from arrival to departure.
  • Employees are responsible for promoting and selling spa products while maintaining accurate financial records and inventory levels.
  • Success in this position requires adhering to The Ritz-Carlton's Gold Standards to deliver exceptional luxury service to all guests.

Matching Summary

Match Score: 85

The Ritz-Carlton, Millenia Singapore is seeking a Spa Receptionist to manage reservations, guest check-ins, and provide exceptional customer service at their luxury hotel spa. The ideal candidate will exhibit strong communication skills, attention to detail, and a service-oriented attitude.

Skills & Requirements

Must-have

  • Spa reservation software proficiency
  • Guest check-in and billing procedures
  • Cash handling and payment processing
  • Retail inventory management skills
  • Professional telephone etiquette

Nice-to-have

  • Ability to anticipate guest needs
  • Knowledge of fitness center services
  • Strong interpersonal communication skills
  • Experience with VIP guest relations
  • Team collaboration and adaptability

Key Requirements

  • High school diploma or GED equivalent
  • Less than 1 year of related work experience
  • No supervisory experience required

Work Rights

Not specified

Tailored Resume

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