Customer Banking Specialist - Midland, Kalamunda And Belmont Branches (ft/pt)

Commonwealth Bank Group

Belmont, Western Australia, Australia
Ability to ask right questions
Passion for customer service excellence
Comfortable working in busy retail environment
This role serves as the public face of the bank, delivering a seamless banking experience to over 10 million personal and small business customers

Job Summary

  • This role serves as the public face of the bank, delivering a seamless banking experience to over 10 million personal and small business customers.
  • You will build personal connections with customers, perform financial health checks, and process applications for loans and credit cards.
  • The position requires proactive engagement through community events and utilizing tools to capture customer feedback for continuous improvement.

Matching Summary

This role serves as the public face of the bank, delivering a seamless banking experience to over 10 million personal and small business customers.

Skills & Requirements

Must-have

  • Ability to ask right questions
  • Passion for customer service excellence
  • Comfortable working in busy retail environment
  • Integrity and putting customers first
  • Holistic solutions for customers

Nice-to-have

  • Community event engagement experience
  • Team safety and wellbeing focus
  • Independent work capability
  • Referral skills for specialist needs
  • Digital banking technology proficiency

Key Requirements

  • Available for Monday-Friday roster 9:15am-4:00pm
  • 30 hours per week availability
  • Willingness to work at Belmont or nearby branches

Work Rights

Not specified

Tailored Resume

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