Aps-3: Senior It Customer Support Technician

KBR Inc

Goose Creek, SC, US
Onsite
Onsite it customer support
Microsoft office and windows proficiency
Pc hardware and software troubleshooting
KBR Inc. is seeking a Senior IT Customer Support Technician to provide essential IT support to personnel at their Goose Creek, SC location. The role requires expertise in troubleshooting IT issues and maintaining user accounts, with a focus on supporting over 500 users in a dynamic environment

Job Summary

  • KBR maintains and manages Army prepositioned stocks and provides logistical and maintenance operations in support of the Army’s power projection doctrine.
  • The Senior IT Customer Support Technician provides comprehensive onsite IT support to over 500 personnel, ensuring minimal disruption and optimal system performance.
  • KBR offers competitive lifestyle benefits including 401K with company match, medical, dental, vision, life insurance, paid time off, and supports career advancement through professional training.

Matching Summary

Match Score: 85

KBR Inc. is seeking a Senior IT Customer Support Technician to provide essential IT support to personnel at their Goose Creek, SC location. The role requires expertise in troubleshooting IT issues and maintaining user accounts, with a focus on supporting over 500 users in a dynamic environment.

Skills & Requirements

Must-have

  • Onsite IT customer support
  • Microsoft Office and Windows proficiency
  • PC hardware and software troubleshooting
  • Local user account maintenance
  • Support for printers and peripheral devices
  • SharePoint and business applications support

Nice-to-have

  • Strong organizational and multitasking abilities
  • Effective communication and teamwork skills
  • Professional behavior and appearance
  • Knowledge of Army supply systems
  • Experience with GCSS-Army or SAP systems

Key Requirements

  • U.S. Citizenship required
  • Ability to obtain and maintain DoD CAC
  • Valid State Driver’s License
  • Associate’s degree or four years related experience
  • Ability to lift up to 35 lbs
  • Ability to work in non-climate-controlled environments

Work Rights

Must have US citizenship

Tailored Resume

Cover Letter